At 199bet, your privacy is a matter we handle with the utmost seriousness. This Privacy Policy explains exactly what personal data we collect when you use the 199bet platform, why we collect it, how it is stored and protected, and what rights you hold over your information. We operate with complete transparency — your trust is the foundation of our platform.
We tell you exactly what data we collect, why we need it, and how long we keep it. There are no hidden data practices at 199bet. This Privacy Policy is written in plain English so every player can understand it clearly.
All data transmitted between your browser and the 199bet platform is protected by industry-standard TLS/SSL encryption. Your financial data is processed through encrypted payment gateways and is never stored in plain text on our servers.
199bet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the 199bet platform.
You have the right to access, correct, and request deletion of your personal data at any time. 199bet will respond to all verified data requests promptly and in full accordance with the rights described in this Privacy Policy.
We collect only the data that is strictly necessary to provide, maintain, and improve our services. We do not gather data beyond what is required for account management, transaction processing, identity verification, and responsible gaming compliance.
As our platform evolves and regulatory expectations change, we review and update this Privacy Policy regularly. Any material changes are communicated to registered players via email or a prominent platform notice prior to taking effect.
This Privacy Policy ("Policy") describes how 199bet ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access and use the 199bet website at 199bet.win and all associated services.
199bet is an online sports betting and casino platform operating principally for players based in Bangladesh. We are committed to protecting the privacy and security of our players' personal data. This Policy is intended to give you a clear and complete understanding of our data practices so that you can make informed decisions about the information you share with us.
This Policy should be read in conjunction with the 199bet Terms & Conditions and Responsible Gaming Policy. By registering an account or continuing to use the 199bet platform, you confirm that you have read and understood this Privacy Policy and consent to our data practices as described herein.
Summary: 199bet collects personal data to operate your account, process payments, verify your identity, and comply with responsible gaming obligations. We do not sell your data. We protect it using industry-standard security measures. You have full rights over your personal information at any time.
For the purposes of this Privacy Policy, 199bet acts as the data controller with respect to the personal information collected through the 199bet platform. As data controller, 199bet determines the purposes for which and the means by which personal data is processed.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection contact at: [email protected]. All correspondence regarding data protection will be handled in strict confidence and responded to within a reasonable timeframe, typically within 14 business days.
199bet collects only the personal data that is reasonably necessary to provide our services, maintain platform integrity, fulfil our legal obligations, and deliver a high-quality user experience. The categories of personal data we may collect are set out in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, NID / passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address | Account communications, support, responsible gaming alerts |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, transaction history | Processing deposits, withdrawals, and payment verification |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Personalisation, responsible gaming monitoring, service improvement |
| Verification Documents | Copies of NID, passport, proof of address documents | Identity verification, fraud prevention, regulatory compliance |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer support, dispute resolution, quality assurance |
Note on Sensitive Data: 199bet does not intentionally collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. If any such data is incidentally disclosed in a support communication, it will not be processed for any purpose other than resolving the specific support query.
199bet collects personal data through several methods during your use of the platform:
The majority of your personal data is collected directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or participate in a promotion. You are always in control of what information you share with us directly.
When you access the 199bet platform, we automatically collect certain technical and usage data via cookies, log files, and similar technologies. This includes your IP address, browser type, device identifiers, and records of pages and features you interact with. This data is collected to maintain platform security, detect fraud, and improve the user experience. See Section 8 for full details on our use of cookies.
In certain circumstances, we may receive data about you from third-party sources. For example, our payment processing partners (such as bKash, Nagad, Rocket, and Upay) may confirm transaction details to us in order to validate a deposit or withdrawal. Identity verification service providers may return verification results to us as part of the KYC process. In all cases, such third-party data sharing is conducted under strict contractual data protection terms.
199bet uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are:
Marketing Opt-Out: If you no longer wish to receive promotional communications from 199bet, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team at [email protected]. Opting out of marketing communications does not affect transactional or account-related messages.
199bet processes your personal data on the following legal bases:
199bet does not sell, rent, or trade your personal data with any third party for their own commercial or marketing purposes. We may, however, share your data with carefully selected third parties in the following limited circumstances:
To process deposits and withdrawals, we necessarily share relevant financial transaction data with our payment processing partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. All payment partners are bound by contractual data protection obligations and their own privacy frameworks.
To fulfil our KYC obligations, we may share your identity documents and personal details with third-party identity verification service providers. These providers process your data solely for the purpose of returning a verification result to 199bet and are contractually prohibited from using your data for any other purpose.
The games available on the 199bet platform are powered by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Certain technical session data may be shared with these providers to facilitate game delivery and support. Game providers process this data under their own applicable privacy frameworks and are contractually bound to data protection standards.
199bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where we are required to do so by applicable law, court order, or lawful governmental request. We will always seek to limit such disclosures to the minimum data required to satisfy the relevant legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of 199bet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the resulting changes to data controller identity prior to the transfer taking effect.
199bet uses cookies and similar tracking technologies to ensure the platform functions correctly, to enhance your user experience, and to collect analytical data about how the platform is used. A cookie is a small text file placed on your device when you visit a website.
Most web browsers allow you to control cookie settings through the browser's preferences or settings menu. You can typically choose to block all cookies, accept only first-party cookies, or delete cookies after each session. Please note that disabling strictly necessary cookies will significantly impair your ability to use the 199bet platform, including preventing you from logging in to your account.
Third-Party Cookies: Some of our game technology partners may place their own cookies on your device when you play their games through the 199bet platform. These cookies are governed by the respective provider's privacy and cookie policies. 199bet does not control these cookies directly.
199bet retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general data retention principles are as follows:
When personal data is no longer required for any legitimate purpose and its retention is not mandated by law, it is securely deleted or anonymised.
199bet takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
Your Responsibility: While 199bet maintains robust platform-side security measures, you are also responsible for protecting your own account. Use a strong, unique password, never share your login credentials with anyone, and contact us immediately at [email protected] if you believe your account has been compromised.
As a user of the 199bet platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We may ask you to verify your identity before processing any data rights request.
199bet will respond to all verified data rights requests within a reasonable period, and in any event within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
The 199bet platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory part of the 199bet registration and KYC process, and we take all reasonable steps to prevent access by minors.
If 199bet becomes aware that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data, close the associated account, and return any funds (if applicable) following a formal review. Parents or guardians who believe their child has registered an account on 199bet should contact us immediately at [email protected].
Underage Gambling Prevention: 199bet supports responsible gaming and takes underage gambling prevention extremely seriously. We encourage all registered players to take steps to prevent minors from accessing their 199bet accounts, including keeping login credentials strictly confidential.
The 199bet platform may contain references to third-party game providers and payment service brands. While 199bet only works with reputable partners, we do not control the data practices of third-party entities and are not responsible for the content or privacy practices of any external platforms or services.
We encourage you to review the privacy policies of any third-party service you interact with independently of the 199bet platform. The inclusion of a reference to a third-party brand within the 199bet platform does not constitute an endorsement of that third party's data practices.
199bet primarily processes and stores personal data of Bangladesh-based players within secure data infrastructure. In certain circumstances, however, the operation of our platform may involve the transfer of personal data to systems or service providers located outside Bangladesh — for example, game technology providers or cloud infrastructure services operating in other jurisdictions.
Where such transfers occur, 199bet takes steps to ensure that adequate data protection measures are in place. This includes entering into data processing agreements with service providers that impose data protection obligations equivalent to those described in this Policy. 199bet does not transfer personal data to recipients in jurisdictions that do not offer an adequate level of data protection without appropriate safeguards.
199bet reserves the right to update or amend this Privacy Policy at any time. Any changes to this Policy will be posted on this page with an updated effective date. Where changes are material — meaning they significantly affect your privacy rights or our data practices — we will notify registered players by email or via a prominent notice on the platform prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how 199bet protects your personal data. Your continued use of the 199bet platform following any posted update constitutes your acceptance of the revised Policy.
Stay Informed: The most current version of this Privacy Policy is always available at 199bet.win/privacy-policy. The effective date at the top of this page indicates when the current version was last reviewed and updated.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 199bet handles your personal data, please reach out to us through the following contact:
For general account support, betting queries, or platform assistance, please visit our FAQ page or reach out via Live Chat. For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page.
Now that you understand how 199bet protects your personal data, you can explore our platform with complete confidence. From live cricket betting to premium slots and live dealer casino games — all backed by industry-standard security and a player-first approach.